FAQ

Why should I have Auth eID?

What do I need to create a digital identity?

How to get started?

What is a Proof of Residency?

Which operating systems does Auth eID support?

My phone doesn’t detect my passport. What do I do?

Once everything is set up, how can I approve a request?

I have lost my PIN. What should I do?

How do I restore my account?

How do I lock my account?

How do I delete my account?

Can I have multiple email addresses connected to my Auth eID?

Can I have Auth eID on multiple devices?

I have other another question!